FAQs

Please note that our online store prices may at time differ with the prices in our physical store. We try our hardest to maintain the pricing, however with so many products moving all the time there are occasionally some differences. We will always honour the cheaper price, so should you come in store having seen a price on our website cheaper we will match it in store.

We aim to keep our prices competitive with both in store and online competitors, price matching is at our own discretion, and we have the right to refuse a price match on the same product, in most cases though we will be happy to meet your request.

We are no longer offering the 10% local club member discount instore or online, instead we will be focusing on providing the best and lowest prices for all our customers.

All transactions will be processed in Australia Dollars $AUD. Payment of online orders is accepted via PayPal , VISA or MASTERCARD , AfterPay , Zip Pay and PayPal. Your item will not be posted until cleared payment has been received.

Leading Edge Sports understand that you want to maintain your privacy. All information is kept confidential and will not be used in ways that you have not consented, and we will not sell or disclose any information that identifies you to a third party without your explicit approval, except to the extent necessary to comply with applicable law, legal process or in the event of a merger, consolidation, or sale of the business. Your details are held in the strictest confidentiality. The details we keep on file including name, address and phone numbers are stored for customer service reasons only. We do not keep credit card details on file.

If joining our newsletter, you will only receive marketing information from Leading Edge Sports and you will have the ability to opt out at any time.

We aim to have all products in store at all times, please note should you order an item and it be currently sold out you will be notified and given an accurate delivery time frame, and or a refund or replacement.

If our products are listed online, this does not always guarantee they will be in stock in our physical store. If you are coming to the store for a particular product, please feel free to phone ahead to make sure it is available. Stock may be in our warehouse or Travelling Van so it may need to be brought in for you.

Warranties differ for each particular product. All warranties are at the discretion of the manufacturer or distributor. Items are to be returned to Leading Edge Sports, and we will then forward them back to the manufacturer for assessment. Please contact us further should you have any warranty concerns. We will help you in any way we can to ensure you are getting your return processed in a timely manner and a positive outcome. If you wish to know the warranty of a particular product please send us through a request. As we are authorised Australian suppliers all warranties are covered here in Australia making the process quick and easy. 

FREE SHIPPING and FLAT RATE Shipping applies to online orders only; big club orders or bulk orders where you have been given discounted pricing generally will void the free shipping rule. This is because in most cases we have cut the margin on products and can no longer afford to gift free shipping also. We will always work with the club for the best option; that is discounted product or full price product vs free shipping or paid shipping. Should your club order something at full price then of course the free shipping will apply as per normal.